NOTE: I bought the first run of this model that had a defective PCB design concerning the number pad 0/INS key.

Overall, now that I'm past the problems, I love this keyboard. The small num pad zero key gets some getting used to, but I love a compact keyboard with a number pad. I've been using TKLs for so long, I forgot how useful it is. I do not like having the bulk of a huge keyboard mainly because it puts strain on your shoulder if you have to mouse a lot (which I sometimes do).

The feel is great, the layout is good (wish it had a dedicated INS key like it does a DEL key). The south facing LEDs are bright, but don't shine through the default keycaps. I've been looking for a good set of south facing shine throughs and nothing yet.

The problem came when I was one of the first people to buy this thing. It came in and I was enraptured with it. Then... I tried to use the number pad 0/INS key. The number pad ./DEL key worked fine. The 0/INS did not. I did a lot of testing and even tried to make my own macro for it.

I contacted Keychron support and ran all sorts of tests, examples, videos for them. I was told I was the first to report this. Then others started reporting it too. I know the default keycaps didn't have the INS / DEL words on them, but it's the standard for keypads and the DEL one worked. Super annoying.

Support said they'd send me a new one. It took several months but they did eventually send me something. A PCB! Now, I'm an engineer and have been a long time. But I did not expect a brand-new keyboard to require me to disassemble it down to the bare bones and replace a PCB. I talked to Support and let them know my disappointment. If it were six months or a year old, fine. But brand new? Just a bit disappointing. I've always gotten amazing service from Keychron. This was a letdown not just get a new keyboard and be expected to replace the PCB? What if I had been an average office worker? Or a student? Not everyone has the tools or time (or skill) to tear a keyboard down to bare metal and replace a PCB safely.

I did get it all done. Everything now works perfectly, and this is now my favorite keyboard. It's really good. If you want to buy one, be sure to get the one with the latest PCB or you'll have to tear it down and replace it yourself.